Safescan is still open and operating normally during the COVID-19 outbreak. Due to social distancing requirements, a large portion of our call center staff is operating remotely. If your call is routed to our messaging system, please leave us a detailed message and one of our associates will return your call shortly.

Email us: Contact Form and call us: 1-844-386-1192

New product registration

Fill in below form to register your Safescan product and claim your 1-year extra warranty.

Product line*
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Order Number*
Purchase date*
Purchased at*
Safescan.com
Other
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E-mail address

Terms and Conditions

In order to claim your extra 1-year warranty it is necessary to complete the registration form on this website for every Safescan product you have bought.

For Safescan products purchased from one of the Safescan authorized dealers or through Safescan.com the receipt/invoice number and date of purchase is required during registration. Furthermore, upon claiming your 3rd year warranty, a (digital) copy of the original receipt/invoice issued will be requested.

The extended 1 year warranty covers all Safescan products, except for the Safescan RF-100, RF-110, Safescan software and consumables such as UV lamps, batteries, USB cables and trays

For more information about product warranty, read the General Terms & Conditions.

SAME DAY SHIPPING

Order before 3:00 p.m. MST and your order will be shipped the same day
30-DAY MONEY-BACK GUARANTEE

Not satisfied? You can return your products within 30 days.
3 YEAR WARRANTY

Safescan products come with a 3 year warranty
PROFESSIONAL SERVICE

Our experienced customer service agents are available for all your questions.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item at Safescan.com, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My returns” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include a unique RMA number. Please wait for these instructions before returning your product to us; without the RMA number, we cannot accept your return.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item using your Safescan account, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My RMAs” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include a unique RMA number. Please wait for these instructions before returning your product to us; without the RMA number, we cannot accept your return.

New product registration

New product registration

Terms and Conditions

SAME DAY SHIPPING

30-DAY MONEY-BACK GUARANTEE

3 YEAR WARRANTY

PROFESSIONAL SERVICE