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License key error

If your software is not accepting the license key, there can be several causes:

1. Make sure that on the activation screen in the software you use the same e-mail address that you used to register the software on the Safescan website.

2. Pay attention to some characters such as I L and 1, or 0 and O in your license key.

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LOG IN TO THE SOFTWARE

Learn how to log in to the software by creating your own personal password.

Learn about logging in ‣

CREATE A VACATION DAY

Create a vacation day to keep track on the absent employees and their worked hours.

Vacation day set-up ‣

DOWNLOADS

Most important downloads for your time attendance Software

TA / TA+ Software ‣

Software Manual ‣

FREE SHIPPING

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30-DAY MONEY-BACK GUARANTEE

Not satisfied? You can return your products within 30 days.
3 YEAR WARRANTY

Safescan products come with a 3 year warranty
PROFESSIONAL SERVICE

Our experienced customer service agents are available for all your questions.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item at Safescan.com, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My returns” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include a unique RMA number. Please wait for these instructions before returning your product to us; without the RMA number, we cannot accept your return.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item using your Safescan account, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorized dealers, go to “My RMAs” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by e-mail as quickly as we can with further instructions on how to return your product. These instructions will include a unique RMA number. Please wait for these instructions before returning your product to us; without the RMA number, we cannot accept your return.

License key error

FREE SHIPPING

30-DAY MONEY-BACK GUARANTEE

3 YEAR WARRANTY

PROFESSIONAL SERVICE