FAQs About Money Counting Scales

How do money counting scales work?
Money scales are programmed to know the exact weight and value of individual denominations. When a stack of (pre-sorted) coins or banknotes is placed on the device, it simply divides the total weight of the stack by the weight of one individual item, to calculate the quantity. It then multiplies the total quantity with the value of one item to calculate the total value.

How accurate are money counting scales?
Professional money counting scales are extremely accurate. They are so accurate that you can even use them as precision scales.

What is the counting speed of a typical money counting scale?
Money scales can count an entire cash drawer - including all coins, banknotes, and cash bundles - in less than two minutes. This is up to 7 times faster than if you were to count them by hand.

What is the quickest way to count with a money counting scale?
The fastest way to count your cash drawer with a money counting scale is by using coin cups. By doing this you do not have to remove all the coins, but can just simply take out the cup (with the coins in it) and put it on the scale. Making it even faster. You do need to make sure that the coin cups that you use have a standard weight that is recognised by the money scale.

Can money counting scales handle mixed denominations and currencies?
No. Money counting scales can only count one denomination at a time. Starting with the smallest and working up to the highest. They are compatible with multiple currencies, but can only process one per session.

Are there portable money counting scales available?
Yes. You can easily make your money counting scale portable by using it with a special battery.

Can money counting scales be connected to a computer or printer?
Most money scales can be connected to a printer or computer to easily export the results. However, this might differ per model, so always make sure to check if the option is available.

Do money counting scales require regular maintenance?
Money scales require minimal maintenance. Just make sure that the device and platform are clean, and that you install software updates when they are available.

What features should I consider when choosing a money counting scale?
What money scale best fits your business depends on your needs. Important questions to ask yourself are:

- Do I need to count one cash drawer or more?
- Do I need to count non-cash items (tokens, vouchers, chips)?
- Do I want to store my results on the device?
- How do I want to process the results?

Discover all the different Safescan money counting scales and choose the one that best fits your business.

View our money counting scales

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1.	Your bank must support the service. If you aren’t sure, ask your bank.
2.	You must have an authentication medium. Maestro payments over the Internet are protected by an authentication medium. Depending on the bank, this may be a card reader, a password, or something else. Contact your bank if you don’t yet have an authentication medium.
3.	You must have received a SecureCode. To make payments over the Internet using your Maestro card, you must have a SecureCode. If you don’t have one, contact your bank.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item at Safescan.com, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorised dealers, go to “My returns” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by email as quickly as we can with further instructions on how to return your product. These instructions will include your return label and unique RMA return number. Please wait for these instructions before returning your product to us; without both the return label and RMA number, we cannot accept your return.

1.	Go to www.safescan.com and log in to your Safescan account (or create one, if you don’t already have one).
2.	If you purchased your item using your Safescan account, go to your order history and click on the “return request” option. Complete the form to submit your request.
3.	If you purchased your Safescan product from one of our authorised dealers, go to “My RMAs” and fill in the form to submit your request. (You will need your purchase invoice or receipt for this.)
4.	We will contact you by email as quickly as we can with further instructions on how to return your product. These instructions will include your return label and unique RMA return number. Please wait for these instructions before returning your product to us; without both the return label and RMA number, we cannot accept your return.

FAQs About Money Counting Scales

How do money counting scales work?

How accurate are money counting scales?

What is the counting speed of a typical money counting scale?

What is the quickest way to count with a money counting scale?

Can money counting scales handle mixed denominations and currencies?

Are there portable money counting scales available?

Can money counting scales be connected to a computer or printer?

Do money counting scales require regular maintenance?

What features should I consider when choosing a money counting scale?